Privacy policy
Last Updated: August 11, 2026
Pristine Outfitter (“Pristine Outfitter,” “we,” “us,” or “our”) respects your privacy and is committed to handling personal information thoughtfully and responsibly.
This Privacy Policy describes how we collect, use, disclose, and otherwise process personal information when you visit our website, make or attempt to make a purchase, create an account, contact our team, request sourcing or other services, or otherwise interact with Pristine Outfitter.
Personal Information We Collect
The information we collect depends on how you interact with Pristine Outfitter.
Website and Device Information
When you visit our website, we may automatically receive information about your device and use of the website, including your IP address, browser type, device type, operating system, time zone, cookie identifiers, referring pages, pages or products viewed, search activity, and interactions with the website.
Order and Transaction Information
When you make or attempt to make a purchase, we may collect information such as your name, email address, telephone number, billing address, shipping address, order details, transaction information, and other information reasonably necessary to process and fulfill your order.
Payment information is processed through Shopify and/or the payment providers available through our store. Depending on the payment method used, those providers may separately collect and process card, bank account, billing, identity, and transaction information pursuant to their own privacy practices.
Service and Inquiry Information
When you contact us regarding customer service, product availability, personal sourcing, authentication, valuation, restoration, delivery, or another service, we may collect information you provide to us, including photographs, product information, serial or reference information, purchase documentation, correspondence, and contact information.
Information From Third Parties
We may receive information from third parties that help us operate our business, process transactions, prevent fraud, provide delivery services, analyze website activity, communicate with customers, or provide other services on our behalf.
These third parties may include Shopify, payment processors, financial institutions, fraud-prevention providers, shipping and logistics providers, authentication specialists, marketing providers, analytics providers, and other service providers.
High-Value Purchases & Fraud Prevention
Because Pristine Outfitter sells high-value luxury merchandise, we may take additional steps to protect our clients and our business from fraud, unauthorized transactions, theft, chargebacks, money laundering, or other unlawful activity.
For certain transactions, we may request additional information or documentation reasonably necessary to verify the purchaser, payment method, billing or shipping details, ownership or authorization of a payment method, delivery recipient, or other aspects of an order.
We may use information provided to us together with information made available by Shopify, payment processors, fraud-prevention providers, financial institutions, shipping providers, and other service providers to evaluate transaction risk.
We reserve the right to delay, decline, cancel, or request additional verification for an order when reasonably necessary for security, fraud-prevention, or legal-compliance purposes.
How We Use Personal Information
We may use personal information to operate and improve Pristine Outfitter and to provide our products and services.
- Process purchases and payments.
- Process refunds or other transaction adjustments where applicable.
- Arrange shipping, insurance, delivery, and signature confirmation.
- Communicate with you regarding purchases, orders, and inquiries.
- Provide personal sourcing, authentication, valuation, and other requested services.
- Maintain and administer customer accounts.
- Detect, investigate, and prevent fraud or unauthorized transactions.
- Verify high-value transactions and delivery information.
- Improve our website, products, services, and customer experience.
- Maintain appropriate business and transaction records.
- Comply with legal, regulatory, tax, accounting, contractual, or security obligations.
- Provide marketing communications where permitted and requested.
We may also use aggregated or de-identified information for analytics, business planning, and improving our services where that information cannot reasonably be used to identify you.
Shopify
Our online store is hosted and powered by Shopify. Shopify processes certain personal information when customers interact with Shopify-powered merchants and provides the ecommerce infrastructure used to operate our store.
Your interaction with our Shopify-powered website may therefore involve processing by Shopify in addition to processing by Pristine Outfitter. Shopify maintains its own privacy documentation describing how it handles information in connection with its services.
How We Disclose Personal Information
We may disclose personal information to companies and professionals that assist us in operating our business or providing products and services to you.
These parties may include Shopify, payment processors, banks and financial institutions, fraud and risk-management providers, shipping and logistics providers, insurance providers, authentication or specialist service providers, technology vendors, analytics providers, marketing providers, and professional advisors.
We may also disclose personal information where reasonably necessary to comply with applicable law, regulation, subpoena, court order, governmental request, or other legal process; investigate or prevent suspected fraud or unlawful activity; protect our customers, business, property, or legal rights; enforce our agreements; or facilitate a merger, acquisition, financing, restructuring, sale, or transfer of some or all of our business or assets.
We do not disclose personal information merely because a third party requests it without a legitimate business or legal basis.
Analytics, Advertising & Marketing
We may use analytics, advertising, social-media, or similar technologies to understand how visitors use our website, measure advertising effectiveness, improve our services, and present advertising that may be relevant to users.
These technologies may use cookies, pixels, tags, software development kits, or similar identifiers.
Depending on your location, applicable law, and our store settings, you may be provided with controls to consent to or opt out of certain analytics, advertising, targeted advertising, or data-sharing activities.
Cookies & Similar Technologies
Cookies are small data files stored on your browser or device. We and our service providers may use cookies and similar technologies to operate the website, maintain your shopping cart and account, remember preferences, secure checkout, understand website usage, improve performance, and support analytics and marketing.
Some cookies are necessary for the operation of the store, while others may be used for analytics, personalization, or advertising.
You may control cookies through your browser and, where available, through privacy controls presented on our website. Disabling certain cookies may affect website functionality.
Marketing Communications
If you elect to receive marketing communications from us, we may use the contact information you provide to send information about products, new arrivals, services, events, or other Pristine Outfitter updates.
You may unsubscribe from promotional email communications using the unsubscribe option included in those communications.
Transactional or service communications relating to orders, payments, security, account activity, sourcing requests, or customer-service matters may still be sent when necessary.
Data Retention
We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, maintaining business and transaction records, resolving disputes, preventing fraud, complying with tax, accounting, contractual, insurance, or legal obligations, and protecting our rights.
Retention periods may vary depending on the type of information and the purpose for which it was collected.
When information is no longer reasonably required, we may delete, anonymize, or otherwise dispose of it in accordance with our practices and applicable law.
Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
No internet transmission, electronic storage system, or security procedure can be guaranteed to be completely secure. Accordingly, we cannot guarantee absolute security of information transmitted to or stored by us.
Your Privacy Rights
Depending on where you live and applicable law, you may have certain rights regarding your personal information.
- Request access to certain personal information we maintain about you.
- Request correction of inaccurate personal information.
- Request deletion of certain personal information.
- Request a copy of certain personal information.
- Withdraw consent where processing is based on consent.
- Object to or restrict certain processing where applicable.
- Opt out of certain sales, sharing, targeted advertising, or profiling activities where applicable.
We may need to verify your identity before fulfilling certain requests. Where permitted by law, you may also be able to use an authorized agent.
We will not unlawfully discriminate against you because you exercise an applicable privacy right.
To exercise a privacy right, contact us using the information provided below or use any privacy-choice tools made available through our website.
California Residents
California residents may have additional rights under applicable California privacy laws, subject to statutory requirements, exceptions, and whether those laws apply to Pristine Outfitter.
These rights may include the right to know or access certain personal information, request deletion, request correction, and opt out of certain sales or sharing of personal information.
Where required and enabled, our website may provide a “Your Privacy Choices,” “Do Not Sell or Share My Personal Information,” or similar privacy-choice mechanism.
Where applicable, we may also recognize qualifying browser-based privacy preference signals, such as Global Privacy Control, in accordance with our store configuration and applicable law.
European Economic Area, United Kingdom & International Visitors
Where the GDPR, UK GDPR, or similar laws apply, we may process personal information based on one or more lawful bases, including performance of a contract, compliance with legal obligations, our legitimate interests where those interests are not overridden by your rights, your consent where required, and other lawful grounds available under applicable law.
Your information may be processed in countries other than the country in which you live. Where required, appropriate safeguards may be used in connection with international transfers of personal information.
Children
Pristine Outfitter is not intended for children, and we do not knowingly seek to collect personal information from children through our website.
If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can review and address the matter.
Third-Party Websites & Services
Our website may contain links to third-party websites, social-media platforms, payment providers, shipping providers, or other external services.
We are not responsible for the privacy, security, or content practices of third parties. We encourage you to review the privacy policies of third-party services before providing personal information directly to them.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our business, technology, services, privacy practices, or applicable legal or regulatory requirements.
The date at the top of this policy indicates when it was most recently updated. We may provide additional notice where required by law.
Important Privacy Notice
Privacy rights and requirements vary by jurisdiction. Certain rights, disclosures, consent requirements, or opt-out mechanisms described in this Privacy Policy apply only where required by applicable law.